Privacy Policy
Effective Date: 2025
This Privacy Policy explains how MLTech Soft (“we,” “our,” “us”) collects, uses, and protects personal information obtained from users of our website (“Site”). By using our Site, you agree to the practices described in this Policy.
1. Introduction
We value your privacy and are committed to protecting your personal information. This Policy outlines what data we collect, how we use it, and your rights regarding your personal information.
2. What Personal Data Do We Collect?
We may collect personal data when you:
- Contact us through our Site or email
- Register for services or resources (e.g., downloads, newsletters)
- Communicate with us via phone or other channels
Personal data may include, but is not limited to:
- Full name
- Email address
- Company name
- Job title
- Country/region
- Other information relevant to providing our services or completing an agreement
3. Use of Personal Information
We may use your personal information for the following purposes:
- Service Delivery & Support: To respond to inquiries, provide services, and ensure smooth communication.
- Website Improvement: To analyze and enhance user experience and optimize our Site.
- Marketing & Communication: To send updates, promotional materials, and information about our services, events, or resources that may interest you.
- Legal Compliance: To meet legal, regulatory, or governmental requirements.
4. Legal Basis for Processing Personal Data
We process personal data under the following legal grounds:
- Consent: Where you provide explicit permission (e.g., newsletter subscription).
- Legitimate Interest: For business purposes such as improving services or responding to inquiries.
- Contractual Obligation: To perform agreements entered into with you.
- Legal Requirement: Where processing is necessary to comply with applicable law.
5. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal data (“right to be forgotten”)
- Object to certain types of processing, including marketing
- Request data portability in a commonly used format
- Withdraw consent at any time (where processing is based on consent)
To exercise these rights, please contact us using the details in the Contact Information section below.
6. Data Security & Sharing
We implement security measures such as encryption, restricted access, and regular security monitoring to protect your data.
We may share personal data only under these circumstances:
- With trusted service providers or professional advisors (e.g., legal, financial, IT support) who assist us in operating our business
- With law enforcement or regulatory authorities when required by law
- With analytics providers, using non-identifiable information, to improve our services
7. Data Retention
We retain personal data only as long as necessary to fulfill the purposes for which it was collected, including legal, regulatory, tax, or accounting obligations. Once no longer needed, we securely delete or anonymize your data.
8. Cookies & Tracking Technologies
Our Site may use cookies and similar technologies to improve functionality, analyze usage, and personalize your experience. You may disable cookies in your browser settings; however, certain features of the Site may not work properly without them.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised effective date. Continued use of the Site after updates constitutes acceptance of the changes.
Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please contact us:
Vietnam Office: 138/25 Truong Cong Dinh Street, Tan Binh Ward, Ho Chi Minh City, Vietnam
Singapore Office: 18 Sin Ming Lane, Midview City, #07-13 Singapore (573960)
US Office: 13030 Hoover Street, Westminster, CA 92683, United States of America
Email: contact@mltechsoft.com